Shop Policies
Shipping Policy:
- Processing Time: Orders are typically processed within 3-5 business days.
- Shipping Methods: We offer standard shipping via USPS, with tracking information provided. Expedited shipping options are available at checkout.
- Shipping Rates: Rates are calculated at checkout based on your location and chosen shipping method.
- International Shipping: Currently, we only ship within the United States.
Return Policy:
- Returns: We want you to love your Little Luxe Charms! If you are not satisfied with your purchase, you may return it within 14 days of receiving your order. Items must be unused and in their original packaging.
- Refunds: Once we receive your returned item, we will process your refund within 5-7 business days. Original shipping fees are non-refundable.
- Exchanges: If you would like to exchange an item for a different one, please contact us to arrange the exchange.
Customization Policy:
- Customization Options: Many of our charm bracelets and kits can be customized to suit your personal style. Options include selecting specific charms, colors, and bead combinations.
- Additional Costs: Customization may incur an additional cost, which will be displayed during the ordering process based on the selections made.
- How to Customize: To customize your order, simply select the "customization" option on the product page and follow the prompts to choose your desired features.
For any questions regarding our shop policies, please feel free to contact us at littleluxecharms@gmail.com. Thank you for supporting Little Luxe Charms!